Shipping: All in-stock items will be shipped within one week. Please allow up to two weeks or longer, depending on the size of your order, for items that are hand-made. I will e-mail you with a projected ship date upon receipt of your order. All orders will be shipped Fed-EX or USPS. We will always ship at the best rate.
Guarantee: We personally guarantee our products. If, for any reason you do not like your purchased items, please e-mail us immediately to resolve the issue.
There is a 20% re-stocking fee on all returned orders.
Shipping Fees are non-refundable.
Cancellations of Orders - Refunds requested for cancellation of orders will be reviewed and determined by:
- Item(s) Purchased
- Supplies Purchased
Once we have purchased supplies and started your order no refunds will be given without prior approval. No cash refunds. In store credit will be given for accepted returns.
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